Due to the impact of Covid-19 on courier staff, there are some delays in delivery in certain areas. Please be rest assured that we are doing everything we can. We thank you for your support and patience.
To make receiving your products as convenient as possible, we have a range of delivery options including next day delivery for orders placed before 12noon from Monday to Thursday.
We have partnered with Royal Mail to ensure the best delivery methods possible and all our orders include a free dispatch SMS and email notification so that you know when your delivery is on its way. We also cater to international deliveries using localised couriers so that you can also get the Equi solution wherever you are in the world.
|Delivery Service||Time||Tracked||Signature required?||Price|
|Royal Mail 1st Class||1 - 2 Working Days||✖||✖||£4.55|
|Royal Mail 1st Class Tracked||Next Working Day (Pre 1pm)||✔||✔||£7.99|
We have multiple, cost effective delivery options for countries outside of the United Kingdom. Please add the product to your basket to view pricing options at the checkout.
We are happy to refund or exchange any product returned within 14 days of receipt, if it is returned in its original state, unused and in original packaging.
Items should be returned to the following address:
TDS – C/O Equi Botanics Returns
Unit 26 Kilwee Business Park
Upper Dunmurry Lane
Please have your name and order number printed on the outside of the return package, as we can then sort this when it arrives in our warehouse.
When will I receive my order?
We offer a variety of different delivery option so you can choose the one that suits you best. Our Royal Mail Special Delivery is very popular and gets to you guaranteed by 1pm the next day, even on Saturdays, it’s the perfect option for fast and safe delivery. Just be sure to place your order before 12pm.
Our next service is the Royal Mail 1-2 working days delivery where your package will be with you within 48 hours.
Finally, we have our Royal Mail 3-5 working days delivery, which is free for all orders above £50. Our 1-2 days and 3-5 days delivery options also come with delivery status SMS and emails, so you know when you will receive your parcel.
We also offer next-day express delivery with DHL to almost every country in the world.
All our UK delivery options come with a tracking number, so you can always keep track of your parcel.
All orders placed over the weekend will be packed and dispatched on Monday morning, and Tuesday in the event of a bank holiday.
We accept a wide range of payments!
We accept payments through Stripe and Paypal. You can pay with your Paypal account or with your bank card.